Exposed cable in garden

[MrsBeno]

I have an exposed virgin media cable in my front garden.

[-tony-]

post some photos - is it a health and safety issue - they will look at that if not you will struggle to get someone to do anything - are you a customer - if not are you hoping they will remove it

[Steven_L]

Hey @MrsBeno,

Welcome to the community and thanks for taking the time to post here on our forums.

I will be able to get this looked into further for you, I will drop over a private message in a moment and we can get started looking into this for you.

Regards,

Steven_L

[Steven_L]

Thanks for coming back to me with your details via private message @MrsBeno.

I have arranged for the appointment and you can find all the information that you need about this on your online account by clicking My Account and Track Your Order.

Please let us know how the visit goes. 

Regards,

Steven_L

[MrsBeno]

All sorted. Engineer came out and cable has been reburied. 

[Ayisha_B]

Hi @MrsBeno,

Thanks for the update, so glad to hear that it's been reburied 🙂

Hope you have a lovely weekend.