We have a small black square box and a large section of exposed cable on our driveway which then appears to go into next doors garden It is dangerous and a trip hazard and we would like it removed. We are not and have never been Virgin Media customers since moving here in 2017. Can anyone advise me whether Virgin Media will remove the cable and check whether the cable is actually live/runs to any neighbours who have Virgin Media?
No Wayleave agreements - The box is on edge of our drive so beyond boundary but the concrete pavement has crumbled so it looks like it is in our garden/driveway. The cable is most definitely in our garden/driveway. What can be done about it? I’d like VM to put it right/remove