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MarkHSK7
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Expecting install pack

I ordered an upgrade online last Tuesday, with a delivery date of today from Yodel to do a self-install.

Was expecting a message from Yodel this morning but have heard nothing.  My online account says nothing about outstanding orders.

Tried phoning but that failed as I have no idea what my password is so couldn’t get to speak to a human.

What do I do next?

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Steven_L
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Re: Expecting install pack

Hey MarkHSK7,

 

Sorry to hear that you've had issues with your services.

 

I can see from your account that you have got a new box and have activated this. How is it working at the moment?

 

Regards

Steven_L

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MarkHSK7
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Re: Expecting install pack

All is sorted and working fine now. Resolved the problem via web chat.

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Steven_L
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Re: Expecting install pack

Thanks for the update @MarkHSK7 and Im glad that this has been sorted for you.

 

Regards

Steven_L

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