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Tellyscrapuk
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Ethernet ports not working but Wi-Fi is ok

Hi guys, about two weeks ago my Ethernet ports on my hub3 stopped working, I tried resetting still nothing, did this 3 times. New hub arrived today, followed set up as per manual and still no Ethernet ports . So can’t connect with TiVo box down stairs. Help pls as this is doing my nut in

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MikeRobbo
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Alessandro Volta
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Re: Ethernet ports not working but Wi-Fi is ok

It is very doubtful that two Hubs have got the same problem.

Have you tried a different ethernet cable ?

 


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Tellyscrapuk
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Re: Ethernet ports not working but Wi-Fi is ok

Yes have tried new network cable , still nothing, engineer coming Friday now

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jbrennand
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Re: Ethernet ports not working but Wi-Fi is ok

Mike has a good point. While waiting for the tech...

What happens when you pull all the cables and just connect a computer/laptop to it with a "known good" cable - does the end of the cable "light up" and do you get an ethernet connection?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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