We cannot watch movies on demand as we get error code 202. Nothing works, tried resetting box. Been waiting for Virgin to answer phone for over an hour. Tried online help. So frustrating. We will have to consider leaving Virgin as Internet not good either around tea time. I have even bought boosters. We have had the error code for days now and Virgin not responding.
So you got the S102 sorted and the box activated ok?
How is the V6 connected to the Hub - by ethernet cable or wifi?
I think that a 202 might indicate a fault on connection - what does it say on the “free & automated” Service Status number - 0800 561 0061 - which usually tells you of local issues down to postcode level
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.