Engineer disappeared nearly 3 hours ago. Told me the flashing light sequence on the Hub 3 was because it's waiting to be activated (incidentally, this does not match any of the 'What lights are you seeing' in the support section; cycling through power light green flashing - power light green solid, internet light flashing green. Power light white solid, internet light flashing red). Left it 2 hours then tried both a power off/on - left for 10 mins then a reset to no avail. No support detail left by engineer, no box, no instructions (ok, it's 2021 - I've located online), no real explanation what to expect - just that it will take an hour or so to come live and 'reassured' me he'd left the previous premise in the same condition.
If I need to wait longer that's fine, just an understanding what to expect would be good. Despite trying to tease more info out, 90% of the conversation with the engineer focused on his feedback score. Circling the smiley face and putting crosses through the other two. Come on, seriously...
3 months since I ordered, hoping I'm not going through more issues.