on 01-06-2022 17:05
The engineer is due to arrive between 1 and 6pm today. Its now past 5pm and have had no contact as yet. Should i call virgin to make sure they are coming or just wait until 6pm?
on 01-06-2022 17:18
Have a look online to double check the appointment status. They call ahead in my experience when actually en route to you.
on 01-06-2022 18:15
well its after 6 and if the tech did not make it you should be £25 better off - make sure you claim it as compensation
on 04-06-2022 13:53
Thanks for posting and welcome to our community 🙂
I've had a look at things from our side and can see everything has been sorted.
If you do still need help with anything please let us know.