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Engineer

Rebecca31
Joining in

The engineer is due to arrive between 1 and 6pm today. Its now past 5pm and have had no contact as yet. Should i call virgin to make sure they are coming or just wait until 6pm?

3 REPLIES 3

Anonymous
Not applicable

Have a look online to double check the appointment status. They call ahead in my experience when actually en route to you. 

-tony-
Alessandro Volta

well its after 6 and if the tech did not make it you should be £25 better off - make sure you claim it as compensation

____________________

Tony.
Sacked VIP

Alex_RM
Forum Team
Forum Team

Hi Rebecca31,

 

Thanks for posting and welcome to our community 🙂

 

I've had a look at things from our side and can see everything has been sorted.

 

If you do still need help with anything please let us know.

 

Alex_Rm