Virgin Media Community

[Th_bond]

Hi I’ve had issues getting into contact on the phone. 
How do I book an engineer for a wall socket installation? 

[Christy_D]

Good Afternoon

May I ask have you received your quickstart kit?

Thanks

Christy

[LittleMick73]

Hi I'm tempted to say persevere on the phone, a virgin person will answer on here eventually but it may take a week as this forum is not a quick fix hope you have some luck with your issue. Regards Micky

[Th_bond]

Good afternoon Christy,

Yes, I’ve received the quickstart kit but realised I had the wrong wall socket, when trying to set everything up. 

Thanks.

Thierry

[Christy_D]

I'll pop you a private message to take some details and see what I can do to help you.

Thanks

Christy