Virgin Media Community

[vicks56]

I was given a time on email for the engineer to come and install my equipment in my new home address. The time was between 7am until 9pm. I am still waiting and have not heard anything. What time do the engineers work and is it looking likely that they are not coming?

[Paul_DN]

Hi vicks56,

Thank you for reaching out to us in our community and welcome, sorry to hear the install of your new property didn't happen when expected, I was able to find you on our system with the details we have for you, have you now been able to get the services set up?

Regards

Paul.