Virgin Media Community

[Kris60]

Well there called engineers but really installers.

Book for this morning, even phoned the night before to make sure.

Did ask just send me a new router and V6 box ,I'll install it my self ,I'm sure my degree in computer networking would get me by .

[jb66]

Bit of a superiority complex you have pal

[jpeg1]

Do you have a key to the street cabinet and the right equipment to set the signal levels? There will have been a reason why a technician is required in your case instead of just sending you the kit which is their preferred option. 

[Chris_W1]

Hi Kris, thanks for the message. The equipment will usually take 3-5 working days to arrive and will come with full activation instructions. If you have any issues please give us a shout. - Chris