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phillhark
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Engineer didn’t show up

As I’ve seen catalogued on this website multiple times now from over the last year, I’ve had an engineer no show.

This was after a postponement already.

There has been no means of contacting them, no messages or information about the installation, nothing from Virgin Media themselves, nor have I had any contact with the Help team after being on the phone for over an hour.

I understand COVID exists, but I need the internet for my work, and I’ve already had to push off responsibilities. This could have a serious impact on my job.

This is a last ditch effort to have my issue noticed.

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VM-Jon
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Re: Engineer didn’t show up

Hi there, thank you for your post let me see what I can find out for you. I will send you a private message for some details.


Here to help! I'm an install manager helping out whilst working from home. Find out more


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