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Engineer call out booked but no confirmation

I just booked an engineer call out but I have had no confirmation email/sms and the https://my.virginmedia.com/trackorder/view-orders shows nothing.

Is there anything I can do without having to spend another 30 minutes on the phone to check this has actually been booked?!

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Re: Engineer call out booked but no confirmation

I received an SMS a few minutes after posting this message so my question has been resolved.
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