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fi5fi
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Engineer brought 2 modems over both faulty

As per title .. my live date was yesterday 
my engineer has had his answer phone on all day 

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Sasha_W
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Re: Engineer brought 2 modems over both faulty

Hi @fi5fi

 

Welcome to the forum page and thanks for posting this on here. 

 

Sorry to hear you're having some issues with your box and can appreciate this is not ideal at all and we are sorry. 

 

From looking at your account via your forum information, I can see that you have spoken to our team recently regarding this situation. 

 

Can I just confirm, is everything sorted for you now or do you still need our help? I'm more than happy to help if so but please do let me  know. 

 

Thanks 

Sasha - Forum Team


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