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Engineer appointment

Jameskn11
Joining in

on ‎20-06-2022 14:20

Hi,

I booked an appointment for an engineer to relocate the external cable box on the 5th July, but the appointment isn’t on my account?

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5 REPLIES 5

jbrennand
Very Insightful Person
Very Insightful Person

on ‎20-06-2022 16:26

When did you book it. It can take a day or two to appear - so I am led to believe

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Jameskn11
Joining in
In response to jbrennand

on ‎20-06-2022 17:12

Booked it around 2 weeks ago

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Jameskn11

on ‎20-06-2022 20:28

Sounds like it wont happen - call back in to confirm.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Zoie_P
Forum Team
Forum Team
In response to Jameskn11

on ‎22-06-2022 20:46

Hi Jameskn11, 

Thank you for your post 🙂 

I am sorry to hear this is not showing up for you, I can take a look for you to confirm, save you waiting on the call queue, I will pop you over a PM :), keep an eye out for the purple envelope.

Zoie

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Zoie_P
Forum Team
Forum Team

on ‎23-06-2022 16:52

Thank you for messaging with me Jameskn11,

Glad I could update you on your appointment 🙂
If you need any more help please pop back.

Zoie

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