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Catalyn1973
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Engineer appointment

Hi, I have cable connection Cut, from previous tenants. Anybody can fix for me please? Thanks 

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jbrennand
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Re: Engineer appointment

Call it in on 150 (VM Phone) or 0345 454 1111 or (any other phone) Calling at 08.00 midweek -- is the best time - although people are still reporting getting through fine at other times with no long waits. Took just 20’ for me one afternoon recently.

You can also text them on 07533 051809 include account name/number and what the issue is – replies may take longer

A VM person should pick this up here and respond, but it can take several days for them to get here.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Steven_L
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Re: Engineer appointment

Hey @Catalyn1973,

 

Is this issue sorted now ?

 

I have been into your account and can see that you cancelled an engineer appointment, I just to make sure that you now have full service.

 

Regards

Steven_L