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Julieor
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Engineer Visit

Hi all 

During building works at my home the internal wall socket that the router plugged into has been removed.

Does anyone know if I can request an engineer to reconnect me and if there will be a charge? 

Many thanks 

 

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stabilo00
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Re: Engineer Visit

What do you mean by removed. Is it still connected but off the wall or disconnected and gone ?
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Travis_M
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Re: Engineer Visit

Hi @Julieor

 

Thanks for posting on the community forum!

 

When you say the wall socket has been removed, do you mean the power socket? 

 

This would also be applicable for a £99 tech call out charge as this isn't a fault visit.

 

Regards

Travis_M
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