I have an installation appointment booked today between 1pm - 6pm and have a couple of concerns:
1. I am unlikely to be in, however my brother will be. He doesn't have his ID on him, but he does have mine. Will that be a problem?
2. How reliable are these engineer appointments?
I have seen a lot of comments/questions in the community mentioning engineers not showing up or cancelling last minute.
While I have received SMS confirmation on Monday, I haven't received anything further. I tried tracking the order, but its not that helpful.
All of which makes me concerned, as I do need everything set up today.
Hope you can help.
Happy to take a look for you, i'll send over a private message to take some more info.
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