Keep getting drop outs and dropped connections, doing my head in 😞
Cable Modem StatusItem Status Comments
Please post your up/downstream stats.
In addition to Tudor's request, is this wired or wifi connections that are dropping?
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Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Ethernet to desktop.
Setup a BQM here to monitor your incoming circuit. www.thinkbroadband.com/ping
This will give you an historical record and will assist VM with troubleshooting, not to mention they will probably ask you to set one up anyway.
Good morning @mathewmoore123
Thanks for posting. My apologies for the broadband issue.
I've done a system check today and can see there is maintenance going on in your area today. Due to be resolved by 3pm.
Your reference is C01260024. Please monitor the connection after this time and let us know how things are.
The BQM will also be of great assistance 🙂
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