on 17-06-2022 17:58
Hi,
I have approval from Wolverhampton Council to lower 6 kerbs outside my house.
Virgin have sent x2 people to ensure we can get the work done.
They left no number and they said they would send an email to wolverhampton council informing them that the work can be carried out.
No email has been sent to wolverhampton council and no work has been done yet
It’s been nearly 12 months since I paid the council for the initial process to begin
can someone help please
thanks
on 21-06-2022 15:30
Hi I have only paid the council for the application fee, I have not paid VM but ofcourse will be happy to do so, but no one from VM has explained paying for a survey if thats what it takes how would i go about arranging this because it's really difficult to get through to the right department.
Thanks
on 21-06-2022 15:49
This isn't making sense. Normally you have to pay VM a non-refundable £240 to carry out a survey and produce a report stating what needs to be done and how much it will cost (assuming that VM is actually prepared to do the work). If the pavement cover isn't suitable to be driven over the council isn't going to issue a permit for a kerb drop unless VM is prepared to strengthen or relocate the pavement cover.
on 21-06-2022 16:10
As usual, VM make it very difficult to contact anyone in their organisation. Your best bet is for a forum staff member to pm you a suitable contact or to pass your enquiry on to them.
Be warned that the survey fee is only the start. If actual work is required it can prove very expensive.
on 21-06-2022 16:14
Looking again at the photo, it appears that the cover is rather higher than the existing crossover in front of the garage. If you want the same slope on the new crossover, the cover and its supporting chamber will need to be lowered and tilted.
on 21-06-2022 16:17
adding to the 2 posts above who from VM has been out - you mention 2 separate visits - do you have names and anything in writing not that i think whoever it was was qualified to say all was ok - as above something just just not make sense
on 23-06-2022 16:38
Thanks for coming back to us @NM1990, I would be able to let you know of a contact email address but we would need to do this via private message.
Please look out for my message and we can get started.
Regards,
Steven_L
on 23-06-2022 17:04
@Steven_L wrote:Thanks for coming back to us @NM1990, I would be able to let you know of a contact email address but we would need to do this via private message.
Please look out for my message and we can get started.
Regards,
Steven_L
why by pm - afaik its in the public domain - its certainly been posted on here many times - sure a search will find it - this place gets worse - pm for this - pm for that - i dont know why VM just dont make the board private - that way they could hide everything