Virgin Media Community

[scu98rkr]

Hi,

I've just had the first part of the install done. Some guys have some along cut up the drive. 

They have installed a box at the end of the drive, ready for the next step.

The finish is a right mess not at all level massive bump.

Unfortunately my wife saw them leave.

She says other virgin media guys will be back in 3 days and take that all up. Its only temporary.
they will fix it then.

Doesnt sound right to be I expect the virgin media guys to be back in 3 days and install from the garden in the house.

Does anyone know if this is the case ?

Thanks Roger

[Z92 · Accepted solution]

I was told they are paid per job not per hour so they spend as little time on each job as possible. 

They installed under my hedge and made a complete mess of it, they said they'd be back which I didn't believe and did it myself for a far better solution. They never came back (no surprise there). 

If you complain they will come back eventually, but the best job is the job that you do yourself. 

[scu98rkr]

Thanks for the answer its quite a big area. So Im not sure I can do it myself. 

Especially once it has dried which it hasnt at the moment.

Thanks Roger

[JitteryPinger]

The process is to reinstate a temporary surface and then a team will come along and do a proper job which will then be inspected by local council.

[jpeg1]

That applies to the public footpath, but not to the private drive. 

Do not sign off on the installation until you are satisfied with the outside work.

[scu98rkr]

Ok thanks that's great to know