Virgin Media Community

[richardmooneyuk]

I'm currently in the process of getting FTTP installed at my property in south west London. 

I'd originally selected BT, but Openreach engineers have confirmed after a site visit that the duct they use to run fibre from pavement to property is blocked, and therefore it requires a lengthy excavation job to get it installed and activated.

So, what's the likelihood that Virgin would need to use the same duct work to run their own fibre to my property, and would therefore face the same challenges once they've completed a site visit?  Any signs that I could look out for myself to validate one way or another?

Thanks,

Rich

[VM-Jon]

Hi there,

probably not. We do use BT ducts in some areas but the volume is VERY low so it’s doubtful . I can check for you, will drop you a private message.

thanks

Jon

[Christy_D]

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[richardmooneyuk]

Thanks, Jon. Awaiting private message