Hi! I just moved and I’m trying to install my kit but the wall socket looks different as the cable doesn’t fit in. I’m trying to book a appointment with an engineer but VM take too long to do it so I’d like to solve it by myself. What should I do? Any idea? and if I buy a adapter? which adapter should I buy? Here’s the pictures of the wall socket.
I would say there may be a wall socket somewhere else as there is an RG6 cable going up & then round to the side wall. What I see confirms my suspicions about the aerial connection, which looks as if it splits to go to another room (the small red cover on the wall of the 1st floor) & then continues up to the roof.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks