Virgin Media Community

[Zef1]

Hi!

Here is my order reference: CH2022890707. The router was supposed to delivered on 28 Sept (yesterday) but it didn't. Also I didn't receive any other emails apart from order summary email.

How can I check the delivery?

[Kain_W]

Apologies for the delivery issues Zef1.

However a warm welcome to the community.

Can I ask regarding this matter, did you receive any communication via Yodel for the delivery of the equipment?

Let us know,

[Zef1]

No I didn't receive any emails via Yodel.

[VM-Jon]

Hi @Zef1 

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon