Delivery

[RudaP]

Hi. I need help asap. I ordered an installation package and it was supposed to be delivered today by Yodel. I got a confirmation email that the package was delivered at 14:13 but it never came! And I’ve been sitting in the front room waiting for the delivery at that time so it’s 100% the deliver person’s lie! How can I get him to give me my package?

[jbrennand · Accepted solution]

You will need to deal with Yodel first - for a faster resolution.

[RudaP]

I did and they told me to wait!

[Chris_W1]

Hi RudaP, thanks for the message and welcome to the forums. 

I am sorry to hear about the issues which you have been having with the delivery and Yodel will usually give a timeslot on the day and deliver until 9pm. 

Can you confirm how it went and if you require any further assistance. 

Chris.