Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
RudaP
  • 2
  • 0
  • 0
Joining in
130 Views
Message 1 of 4
Flag for a moderator

Delivery

on ‎19-11-2022 15:44

Hi. I need help asap. I ordered an installation package and it was supposed to be delivered today by Yodel. I got a confirmation email that the package was delivered at 14:13 but it never came! And I’ve been sitting in the front room waiting for the delivery at that time so it’s 100% the deliver person’s lie! How can I get him to give me my package?

Tags (1)
0 Kudos
Reply
jbrennand
  • 34.52K
  • 3.36K
  • 6.56K
Very Insightful Person
Very Insightful Person
120 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Delivery

on ‎19-11-2022 16:10

You will need to deal with Yodel first - for a faster resolution.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
RudaP
  • 2
  • 0
  • 0
Joining in
104 Views
Message 3 of 4
Flag for a moderator

Re: Delivery

on ‎19-11-2022 16:31

I did and they told me to wait!

0 Kudos
Reply
Chris_W1
  • 6.23K
  • 264
  • 409
Forum Team
Forum Team
76 Views
Message 4 of 4
Flag for a moderator

Re: Delivery

on ‎21-11-2022 17:43

Hi RudaP, thanks for the message and welcome to the forums. 

I am sorry to hear about the issues which you have been having with the delivery and Yodel will usually give a timeslot on the day and deliver until 9pm. 

Can you confirm how it went and if you require any further assistance. 

Chris. 

0 Kudos
Reply

Digital life blog

Help videos

Help forum