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Jack50
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Delivery date gone by no kit

Switched my broadband received confirmation by email regarding delivery date for my  self install kit. this was 3 days ago. tried contact via fone & email no further forward.tried track order.  my new account details  not recognised  

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Christy_D
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Re: Delivery date gone by no kit

Good Morning @Jack50 

I will send you a private message to take your details so I can check this for you.

Thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Alby41
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Re: Delivery date gone by no kit

Hi ,Sorry to see that you cannot have your VM kit ... but do you have a my VM account page up and running ?
and if so there is a " track my order " info , also stuff is usually delivered by Yodel VM,s partner company, you should get a text / mail communique putting you in the picture . Myself I had the V6 TV box sent to me and delivered ban on schedule and all texts / times .....maybe there is something you still can do .. good luck m8tey
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