VM came 2 weeks prior to the install to check cables. They then came again a week ago did some digging and then left without letting me know whats going on. VM then booked in to come between 8am and 1pm today for the install. Never came or contacted me. At 2 o'clock I spent 2 hours trying to get in contact with them only to get told that they don't have permission to dig up my own drive and have no further I formation for me.
Struggling to understand why I was not asked about this before? And why I was not told that they weren't coming to install it today ?
Anyone know how I get this sorted?
I took unpaid leave today specifically for this and they never came.. Very frustrating. I still have no idea what's happening.