Well, after 6 hours of waiting for a private message, nothing came through, did see someone updated virgin media coming out today for the service to the box, but it's already too late, i'm not paying anymore for this service, and i didn't even get a notice that there'd be a price hike, so my contract being £46 a month is now 75p under £50, it's been awful with this company ever since Lutz Schüler took over, and i've realized why the engineers haven't been cancelling the confirmed appointments, it's because the account holder is entitled to £25 per incident, that'd have been £125, after today £150 i'd be owed, so i'll be using all of this to cancel my so called "contract" on the wednesday, the box can stay hanging off the wall, it won't be needed come wednesday.
