Could you include some photos of the issues.
Staff on here may take a while but they will get all the information and get it sent to the area manager and sort out a resolution,
As for the resolution, what are you hoping for as an outcome.
If I've helped please let me know
🙂 Matt
A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQMTechnical Support - AV & Networking - Customer Service - Finance - Culinary - Construction