Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
stinkatron5000
  • 2
  • 0
  • 0
Joining in
173 Views
Message 1 of 4
Flag for a moderator

Damaged brown box

on ‎31-03-2022 16:05

Hi,

I’m no longer a VM customer but still have the brown box outside, which doesn’t bother me. However, either it has been damaged during the storms or by someone on the pavement outside my house and now the the cover is hanging off and the internals are exposed. Is this something that could be fixed or should I just remove it?

Any help would be amazing,

Si 

Tags (2)
0 Kudos
Reply
jbrennand
  • 35.11K
  • 3.41K
  • 6.68K
Very Insightful Person
Very Insightful Person
165 Views
Message 2 of 4
Flag for a moderator

Re: Damaged brown box

on ‎31-03-2022 16:11

post a Photo so the VM person who gets here in a day or two can asses the damage and arrange a repair

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Nathan_B
  • 5.04K
  • 170
  • 335
Forum Team
Forum Team
164 Views
Message 3 of 4
Flag for a moderator

Re: Damaged brown box

on ‎31-03-2022 16:19

Hi there @stinkatron5000, welcome to our forum and thanks for your post.

I can certainly help you with getting this box repaired, I wouldn't advise removing it as the wires will remain exposed.

I'll send you a PM to confirm your details so I can help.

Regards

Nathan

 

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply
stinkatron5000
  • 2
  • 0
  • 0
Joining in
128 Views
Message 4 of 4
Flag for a moderator

Re: Damaged brown box

on ‎01-04-2022 13:23

Thank both for your help!

Nathan, I’ve replied with my details to your PM.

Si

0 Kudos
Reply

Digital life blog

Help videos

Help forum