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Warnoceros
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Damaged Cable Repair

Hi all, 

I have a damaged external (fibre) cable. It was buried where we weren't expecting and the outer sheath is damaged. The fibre itself is fine and we have (intermittent) connection. 

How can I go about requesting a fix?

Thanks 

Warnoceros

 

 

 

 

 

 

 

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japitts
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Re: Damaged Cable Repair

You can report service faults using the standard C/S number.

150 from a Virgin Media phone, or 0345 4541111 from any other phone.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Megan_L
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Re: Damaged Cable Repair

Hi Warnoceros, 

Thanks for posting about this on our forums, I can see you've already been given some contact info by Japitts 🙂 

Were you able to contact the faults team and book an engineer visit? 

Thanks!

Megan_L

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