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Csat50
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Damage to external junction box

Top cover of the brown junction box on the outside wall of my house has been missing and all the wires are exposed. Tried to call help line but soon lost the will to live. How do I report this or get this sorted?

Thank you

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Adduxi
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Re: Damage to external junction box

A photo will help VM assess the damage. If you wait here a VM Mod will respond in a day or two.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Martin_N
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Re: Damage to external junction box

Hi Csat50,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the box on your wall. 

I have located your account. What I will do is private message you to confirm some details. 

^Martin

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