on 10-02-2023 11:36
Omni box is damaged and needs to be replaced. Can someone contact me to arrange this please? Many thanks.
on 10-02-2023 12:57
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
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on 12-02-2023 13:28
Hi @BORISDAWN 👋,
A warm welcome to our Community Forums and thanks for your post. It's great to have you here with us 😊
I am sorry to hear that your Omnibox is damaged.
I will be more than happy to help you with this!
Will pop you a PM now so we can confirm some details and get a technician booked for you.
Hope to hear from you soon.
on 12-02-2023 14:25
Thanks for confirming the requested details via PM @BORISDAWN
All done! I've booked the appointment to get the OmniBox repaired 😃
Let us know how the visit goes!