I’ve been waiting to be connected since the 17th Dec 2020 .. numerous engineers have been to my house ..A semi detached with a cable pit 6 m away and pavement hun 20 m away from my house .. Both my neighbours have virgin .. After 4 house visits still nothing .. Has anyone else had a similar experience with virgin ..
Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community.
I'm really sorry to hear that you are still having an issue getting installed. I can certainly have a look at this for you but we will need to confirm some details with you. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.