Virgin Media Community

[Vlastaberkova]

I just installed me new hub 4 as I got a upgrade installed everything the way I was meant to but still have been waiting an hour and half for the connection to come on 

[Richw1982]

It may be because of an activation issue they are having at the moment.  My advise would be to wait until 8am tomorrow morning, then try a reboot.  If still not working, then call in

[SauceBoss]

Activation issue ongoing since 8am this morning. Will be resolved no later than 3 working days I'm assured. 

Fantastic service.

[Vlastaberkova]

If I plug my old hub in for tonight will that still work or will if not coz I’ve got the signals sent to the new one 

[Richw1982]

Its worth a  try just incase the removal request didn't go through.  In which case it should work, when it stops working the new one is probably activated

[SauceBoss]

It's worth a try for sure. 

Sadly the installer took my old router away so I burned through 4.5GB of mobile data working from home. 

Taking bets on total mobile charges this month. Closest guess under the value wins!