is there any update on this as it’s getting beyond a joke now. I registered for cable my street two and a half years ago and am no closer to getting connected. I informed you that the road had been adopted by the council when I first requested even though you didn’t have it in your system. I can actually see the network from my front door to the street next to mine which was adopted at the same time.
If I do not get a definitive answer soon I will forget about Virgin Media and renew with Sky which would be wasting over 10 years I had an account with you in my previous addresses.
all I would like is to get an answer from Virgin Media as to what the realistic chances of connection are to try and establish whether to renew my contract with Sky or finally get connected through my preferred provider