Menu
Reply
Highlighted
  • 8
  • 0
  • 0
Joining in
904 Views
Message 1 of 16
Flag for a moderator

Connection of services in my property

Hi, I have registered with Cable my street over 18 months ago as I moved from my old house which was connected to a property which was not. I know that VM are connected to the street at the end of mine which is about 100m away. My postcode is NN100YZ. Please could you let know if there are any plans in the near future as I don’t want to renew with Sky.

Many Thanks

Joe

0 Kudos
Reply
Highlighted
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired)
Forum Team (Retired)
859 Views
Message 2 of 16
Flag for a moderator

Re: Connection of services in my property

Hey Joe

I can check in with our teams about this for you if you can pop me a PM with the following:

  • Your name
  • the full address
  • If this is a New Build.
  • If so the developers name and development name.

To PM* me, simply:

  • Click on my forum PM link Karen_A

Many thanks

 

* For other forum users reading this, please only PM me if I have asked you to first.

 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired)
Forum Team (Retired)
854 Views
Message 3 of 16
Flag for a moderator

Re: Connection of services in my property

Hey Joej74

Thanks for the PM

I've popped that over to our Nex teams for you and I'll get back as soon as they reply.

They can take up to a week to get back to me just FYI.

Cheers,


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired)
Forum Team (Retired)
842 Views
Message 4 of 16
Flag for a moderator

Re: Connection of services in my property

Hi Joe

Thanks for the further Pm letting me know the road was adopted 2 months back.

I have fed this back to the teams to see if this means we can review this with the Local Authority or if this is still subject to a no dig rule based on any rulings.

I'll let you know what they say.

Thanks


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired)
Forum Team (Retired)
832 Views
Message 5 of 16
Flag for a moderator

Re: Connection of services in my property

Hi Joe

Based on your Pm to me I have someone else looking into this to see if it's a possibility so I will be back in touch soon I hope.

They have been back to me already and directed me to someone who may be able to get an answer for me.

I do hope that we get a resolution on this soon for you.

Many thanks

 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired)
Forum Team (Retired)
820 Views
Message 6 of 16
Flag for a moderator

Re: Connection of services in my property

Hi Joe

They have sent this back to the regional build manager to see if they can raise this with the teams to see if this build is possible.

They should keep me in the loop.

I'll message when I get anything further back for you.

Thanks


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 8
  • 0
  • 0
Joining in
756 Views
Message 7 of 16
Flag for a moderator

Re: Connection of services in my property

Hi, 

Is there any update on this as it has been a while now.

Thanks

joe

0 Kudos
Reply
Highlighted
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired)
Forum Team (Retired)
708 Views
Message 8 of 16
Flag for a moderator

Re: Connection of services in my property

Hi Joe

Nothing back on the back of the last mail I sent, and I sent a further 3 back in June.

I've just sent another one off to them now.

If they are including this in any build plans for this year I'll come back to confirm.

Kind regards.

Karen


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 12.78K
  • 574
  • 1.73K
Forum Team (Retired)
Forum Team (Retired)
678 Views
Message 9 of 16
Flag for a moderator

Re: Connection of services in my property

Hi Joe

Just a catch up to say I've not heard anything back from the teams about this so I've sent another email off this afternoon for you.

Kind regards.

Karen


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 8
  • 0
  • 0
Joining in
667 Views
Message 10 of 16
Flag for a moderator

Re: Connection of services in my property

Thanks for the update Karen.

0 Kudos
Reply