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Connection not working

I just signed up for VM again I was with them a while a go and worked fine. I've just tried to set up and it's not connecting to the internet the WiFi light on the hub is solid green and the power light is flashing green which mean it's not getting internet to it. I went outside to look at the connection and looks like someone has cut the wire I just need an engineer but getting through on the phone is a nightmare

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Re: Connection not working

Use the text number. 

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Re: Connection not working

I did use the text number just taking ages to get back to me but I understand the call centers are closed some of them 

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