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clared2102
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Connection issue

We just purchased virgin broadband and were advised we could easily connect to our old NTL box. Im having difficulty as the wire won't fit into the NTL box. Please see the below photo. Any help would be appreciated.  Thank you 

20200914_220010.jpg

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jb66
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Re: Connection issue

You can unscrew the wire in the picture and push the new wire into its place. 

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