Connection box moved from living room to bedroom

[crescentcarpets]

Hi how do I go about getting the connection box that’s in my Living room moved to a bedroom that has a computer that needs a Ethernet connection and the broadband box is in the living room 

[Sabrina_B · Accepted solution]

Hi @crescentcarpets 👋.

Thanks for reaching out to us. You can go about getting the access point relocation from one position in the home to another by one of our engineers. This does come with a fee of £25. If you wish to look into this further and arrange, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina