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Mark2788
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Connecting new 360 box

Hi, I've just got my brand new 360 box have gone to setb it up but getting error cs2004, it's a connection issue. Problem is my hub 3. 0 and where virgin enters the house is in my front room, my TV and whee I want to connect 360 box is in a different room, I used to have a sky cable run into the TV room can I use this candle to plug in my 360 box? I don't really want to have a coax cable run all the way from front room to middle. Thanks for any help

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Ernie_C
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Re: Connecting new 360 box

All Virgin Media TV set top boxes, including TV 360, MUST have a co-ax connection.

No co-ax connection, no TV.

Your Sky cable is not appropriate. You will need to get Virgin Media to install a co-ax connection in the room you want TV.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ernie_C
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Re: Connecting new 360 box

Mmmmm 

https://community.virginmedia.com/t5/Networking-and-WiFi/Moving-to-sky/m-p/4864015

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LittleMick73
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Re: Connecting new 360 box


@Ernie_C wrote:

Mmmmm 

https://community.virginmedia.com/t5/Networking-and-WiFi/Moving-to-sky/m-p/4864015


Well spotted I think a bit of a time waster

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Sofia_B
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Re: Connecting new 360 box

Hi @Mark2788

 

Thanks for your post 🙂 

 

I'm sorry to hear that, I appreciate this is frustrating and we apologise for any inconvenience caused. 

 

How have things been since posting? Are you still running into an error? 

 

Thanks, 

 

Sofia
Forum Team



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