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ChrisB007
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Complaint not had a response in over a month

Hi all,

This is a shot in the dark but I have been waiting for an installation since September.. I logged a complaint (C-021220563) on 2nd Dec 2020 and not heard a dicky bird since. My fear is that they have just closed the complaint.

Is there anyway we mere VM customers can see the status of a complaint ?

Thanks

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LapsedHeathen
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Re: Complaint not had a response in over a month

Tumbleweed, isn't it?

I logged a complaint on 15th December and I've not had a response beyond 'sorry for the delay'.

Good luck...

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