Virgin Media Community

[Nova1989]

Morning,

I've got Virgin coming to install a new cable from the cabinet to the point of my house in 2 weeks, looking at the duct from where the old damaged cable is the hole looks blocked as it's not had a cover on it. Is there anything I can do to try and ease the blockage before they come and instantly say they can't do it, but without damaging anything further...like some sort of solution I could pour?

[Nick451]

hi this is nick451,VM tech

This shouldn't be a problem for them to clear if it is at one end of the duct even if they get your cable through the rest can be replaced at a later date if need be which would give you your services,
hope this reassures you they can get it done.