So, like some others before here, CityFibre today cut through my external virgin cable on the pavement. Ended up calling cops on me because i threatened to snip there newly laid fibre lines with boltcutters.
I called and got an overseas agent today who booked an engineer for Friday. Maaaaan that feels likr ages away. Then, now I am worries said oversees chap didnt really understand me fully when i said they litterly have cut it right through and now sealed back in the pavement. I really cant be offline this long, i need to work from home.
I know this technically isn't your fault. But this is now a recurring theme, you will bill them a fortune for this, and im the one left to suffer, 2 young kids with no TV. I can't work from home and i really dont think technician on Friday will be fixing this. Infact, im almost sure there is absolutely no hope of me getting back online Friday. What can I do please?