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GabbyA3
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Changing wrong home address when booking engineer appointment

Hi, I have a connection problem and after checking the service status, I’ve been advised to book an engineer visit however when I do this it suggests that my home address is one that is wrong? How can so amend this to my correct address so I can book the appointment? 

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Laurie_C
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Re: Changing wrong home address when booking engineer appointment

Hi GabbyA3,

 

Thanks for getting in touch and welcome to the Community Forum. I'm sorry that you're having this problem.

 

I'd be happy to get this changed for you. I'm just going to send you a Private Message so that I can confirm some details. Please look out for a purple envelope in the top right corner of your screen.

 

Thanks,

Laurie

 

Laurie_C
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