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Change installtion Date for broadband

Hi,

Im due to get virgin media broadband at the end of May but need to change my set up date due to financial reasons. The technicians have been to set the cable up outside my home, which i never got told about, they just turned up. I've tried changing the date on the website and the app but all the spaces are blank so can't select another date. Hopefully someone can come back to me? I've tried calling your call centres but no one answered and also tried calling the sales rep who came to my house but he also hasn't answered.

Thank you

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Re: Change installtion Date for broadband

Hello, if you can send me a private message with your account number and are code/postcode and i will look into this for you

To send a PRIVATE MESSAGE please hold over my name until the option send message pops up.

Zoe

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


Here to help! I'm a technician helping out whilst working from home. Find out more


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