Virgin Media Community

[Razvan1997]

Hello! 
i just got a self install kit with hub 3 , two days ago and i cant find my wall socket ,

all that i got is this little socket on the wall that doesnt even fit with the coaxial cable from the router 

can someone help me sort this out 

thank you 

[Nick451 · Accepted solution]

Hi this is nick451 ( VM tech )

You could look on the outside of the property to see if there is a Brown or grey box with wires coming out of it then follow them to se were they go or if they have been cut off if they don't exist then you will need an virginmedia technician to install them.

If there is anything else I can help with please PM me you could get 50 pounds! Thanks