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Cannot register online account

I just recently joined the student broadband plan and I received the welcome email couple days ago. I input the information given correctly and still could not register for an account as the system kept telling my information are incorrect. Is there anything that I can do?

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Re: Cannot register online account

Hi smolchloe, 

 

Welcome to our community forums! 

Sorry to hear you're having some problems with your online account.

Can you confirm whether your services have been installed yet?

Look forward to hearing from you, 

 

Hetty_R
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Re: Cannot register online account

Hi Hetty my services have been installed few days ago
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