on 04-08-2022 21:09
I cannot find the wall socket for the quick start setup for the VM in my house. I wonder if I can book a manned installation on line. If yes, could you give me the information how to book a manned installation and the service charge.
on 04-08-2022 21:19
You can either wait on here for a staff response, or call into get the appointment arranged by phone.
A staff response may take a couple of days, or calling in via 0345 4541111 (or 150 from a VM line) will be immediate.
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on 04-08-2022 21:30
Thanks for your information and help.
I am waiting for the staff response.
on 04-08-2022 21:59
It may take a couple of days for Forum Staff to respond.
You could try calling the pre-installs team on 0800 052 1734.
04-08-2022 22:17 - edited 04-08-2022 22:48
Can you call the pre-installs team before an install has been booked, I would have thought the correct procedure would be you needed to book an install and then maybe discuss details with the pre-installs team before they do the install.
on 07-08-2022 17:00
Thanks for posting and welcome to the community.
I can see you've booked in the manned conversion since the post. Please let us know how it goes or if there is anything further we can assist with.
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