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sharioni
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Cannot Get Online Using SIM

Sorry to ask what is probably a silly question. but I bought my Mum a phablet and SIM card and although she can make phone calls and send texts, she cannot get online

She has no broadband only the SIM and I`m not sure what is wrong. I turned the WIFi in but not sure if that is correct

Many Thanks

 

 

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LittleMick73
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Re: Cannot Get Online Using SIM

Hi did you include data for her when you set up the Sim deal, are you saying she doesn't have internet at home herself, best to ring 789 from a mobile and ask them, its virgins mobile help number. Regards Micky
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Tudor
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Alessandro Volta
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Re: Cannot Get Online Using SIM

You should keep the WiFi off because when it’s on the machine will always try that first. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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sharioni
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Re: Cannot Get Online Using SIM

Hi, Yes I got data for her and no, she doesn`t have internet. Thank you for the number, I will certainly call. Much appreciated
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sharioni
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Re: Cannot Get Online Using SIM

Thank you, very helpful
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